Kaushik,
This forum is dedicated to the Genesys Cloud CX platform (previously known as PureCloud). Engage has it's own forum where you are more likely to get a response to your question.
HTH
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Paul Simpson
Views expressed are my own and do not necessarily reflect those of my employer.
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Original Message:
Sent: 08-09-2024 05:47
From: Kaushik Bose
Subject: Genesys Engage Integration with Kore.ai Platform
What are the possible ways to do Genesys Engage Integration with Kore.ai Platform (or a similiar AI platform?
What are the pros and cons of doing such a deployment with a SIP based approach as compared to MRCP based approach.
Regards
Kaushik Bose
#API/Integrations
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Kaushik Bose
Deloitte
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