Genesys Cloud - Main

What are the possible ways to do Genesys Engage Integration with Kore.ai Platform (or a similiar AI platform?

What are the pros and cons of doing such a deployment with a SIP based approach as compared to MRCP based approach.

Regards

Kaushik Bose

#API/Integrations

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Kaushik Bose
Deloitte
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Kaushik,

This forum is dedicated to the Genesys Cloud CX platform (previously known as PureCloud). Engage has it's own forum where you are more likely to get a response to your question.

HTH

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Paul Simpson
Views expressed are my own and do not necessarily reflect those of my employer.
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