Genesys Cloud - Main

You need to provide a valid contact ID to pull the record.

PS: if you need to pull all contacts in the contact list, its easier to use CSV export option under List Management > Contact Lists > <Name> > Export

Cheers

I don't know what to be inputted in the "Request Body" as a parameter. 

Below is the screenshot of my query and response. 

I get 200 OK response, but no contacts are listed.

Can you please help me pull all contacts in the contact list. 

Appreciate your help. 

Hi Muhammad,
Thank you so much for your response. Yes, I can pull the contact by providing the contact ID. However, In our workflow, we don't know the Contact ID to query. 

We are inserting contacts into a call list from Dynamics using the API "
POST
/api/v2/outbound/contactlists/{contactListId}/contacts" 

This contact list is for a Digital SMS campaign. 

After the SMS is sent out, we want to write back the results to Dynamics. 

I cannot call any data action from an SMS campaign to write back the results. Also, we do know the Contact IDs when we insert a contact into the contact list. 

Is it possible to pull the Wrap-Codes by providing a data/ time in the body of the API POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk .
or by providing another value in the contact list other than Contact ID. 

You need to provide a valid contact ID to pull the record.

PS: if you need to pull all contacts in the contact list, its easier to use CSV export option under List Management > Contact Lists > <Name> > Export

Cheers

I don't know what to be inputted in the "Request Body" as a parameter. 

Below is the screenshot of my query and response. 

I get 200 OK response, but no contacts are listed.

Can you please help me pull all contacts in the contact list. 

Appreciate your help.