Hi Guys,

How can I get conversation ID (without hardcoding) in workflow? I have a trigger and linked to a workflow to send email notification when voicemail is left. In the workflow, I would like to get conversation data, and in the Get Conversation Data action, it needs the 36-character conversation ID. 

Thanks & Regards,

Albert

Hi Guys,

How can I get conversation ID (without hardcoding) in workflow? I have a trigger and linked to a workflow to send email notification when voicemail is left. In the workflow, I would like to get conversation data, and in the Get Conversation Data action, it needs the 36-character conversation ID. 

Thanks & Regards,

Albert

Hi Albert,

Like Robert has mentioned, this should get passed through from the trigger, but I believe you have to define it as a condition. We have been able to successfully pass it through in our workflows. Here's an example of one of our triggers:

If you then add Flow.conversationId as a variable to your workflow (under Resources - Data) and set it to "Input to flow", it should get passed through.

Hi Guys,

How can I get conversation ID (without hardcoding) in workflow? I have a trigger and linked to a workflow to send email notification when voicemail is left. In the workflow, I would like to get conversation data, and in the Get Conversation Data action, it needs the 36-character conversation ID. 

Thanks & Regards,

Albert

Thank you Robert and James, I am able to retrieve the conversation ID in the workflow now.

Hi Albert,

Like Robert has mentioned, this should get passed through from the trigger, but I believe you have to define it as a condition. We have been able to successfully pass it through in our workflows. Here's an example of one of our triggers:

If you then add Flow.conversationId as a variable to your workflow (under Resources - Data) and set it to "Input to flow", it should get passed through.

Hi Guys,

How can I get conversation ID (without hardcoding) in workflow? I have a trigger and linked to a workflow to send email notification when voicemail is left. In the workflow, I would like to get conversation data, and in the Get Conversation Data action, it needs the 36-character conversation ID. 

Thanks & Regards,

Albert

What did you end up putting in the conversation ID as a place holder? It won't allow me to publish without a 36-character placeholder.

Thank you Robert and James, I am able to retrieve the conversation ID in the workflow now.

Hi Albert,

Like Robert has mentioned, this should get passed through from the trigger, but I believe you have to define it as a condition. We have been able to successfully pass it through in our workflows. Here's an example of one of our triggers:

If you then add Flow.conversationId as a variable to your workflow (under Resources - Data) and set it to "Input to flow", it should get passed through.

Hi Guys,

How can I get conversation ID (without hardcoding) in workflow? I have a trigger and linked to a workflow to send email notification when voicemail is left. In the workflow, I would like to get conversation data, and in the Get Conversation Data action, it needs the 36-character conversation ID. 

Thanks & Regards,

Albert