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  • 1.  Get queued created by period

    Posted 08-08-2025 15:15

    Hi,

    Can i get using the platform sdk all queues created by period?

    I'm looking in QueueAPI for some endpoint that allow to pass a period to make query, but at this moment i can't found.

    Is it possible?

    Thank you


    #PlatformSDK

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    Marco Lopes
    Analista de desenvolvimento de software
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  • 2.  RE: Get queued created by period

    Posted 08-13-2025 19:42

    You might be able to use https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-audits-query-servicemapping 

    Set the Range you want, set serviceName to ContactCenter and filter on property == EntityType and value == Queue

    That will return all queues that had something to them during the range.. 

    You might be able to use a second filter with property == Action and value == Create to narrow it down



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    George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
    Technical Adoption Champion
    Genesys
    2024 Community Member of the Year
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