bhagyaraju | 2022-12-07 12:10:49 UTC | #1
Hi Team, Is there any example code or blueprint like chat-translator, where I can get the real time transcriptions of a call.
John_Carnell | 2022-12-20 15:13:44 UTC | #2
Hi,
Take a look at this blueprint. We use our partial transcription for doing exactly what you are asking for. Just be aware Genesys Cloud does not have a real-time transcription. There is about a 10 second lag.
Thanks, John Carnell Manager, Developer Engagement
system | 2023-01-20 15:13:47 UTC | #3
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