Anthony_Gilio | 2024-06-14 18:19:44 UTC | #1
{"replymessages":[{"text":"your cookie is ordered","type":"Text"}],"confidence":0.5,"botState":"COMPLETE","slotValues":{"typeCookie":"Chocolate chip","numCookies":3,"paymentMethod":"Cash"},"intent":"orderCookie","parameters":{"parameter2":"value2","parameter1":"value1"}}
How are the replymessages surfaced in the Genesys Architect flow? I only see fields for the Slots? We want to present the messages back in a response node to the customer?
Thanks
AG
Zino_Onokpise | 2024-06-18 21:52:30 UTC | #2
Hi Anthony_Gilio,
Here you would be making use of the communicate type, there's a number of blueprints in the developer center that can give you a good understanding of Genesys Arcihtect flow. For example
Anthony_Gilio | 2024-06-20 19:29:05 UTC | #3
Thanks. I found the cause. replyMessages is case-sensitive in the response. Once we corrected that the Connector responded.
system | 2024-07-21 19:30:00 UTC | #4
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