Genesys Cloud - Main

Hello there, 

I am trying to find some way to get multiple conversations ID via API. Does someone knows how can I perform that task ?
I've had a look into API Explorer, but haven't got success.

Hope someone can give me a idea.

Thank you

#Integrations

------------------------------
Gabriel Goncalves
Peter Warren Automotive Holdings Ltd
------------------------------

Hey Gabriel, 

Yeah, absolutely, you just need to use the analytics API, It will give you a large list that fit your criteria, in pages so you'll need to go through these - 100 max per page. /api/v2/analytics/conversations/details

If you need any help let me know, happy to show you some examples of how it works.

------------------------------
Lawrence Drayton
Prvidr Pty Ltd
------------------------------

Hey Lawrence,

Brilliant !!!!
Thanks it helped me heaps

------------------------------
Gabriel Goncalves
Peter Warren Automotive Holdings Ltd
------------------------------

Original Message:
Sent: 03-25-2024 06:13
From: Lawrence Drayton
Subject: Getting Conversations ID

Hey Gabriel, 

Yeah, absolutely, you just need to use the analytics API, It will give you a large list that fit your criteria, in pages so you'll need to go through these - 100 max per page. /api/v2/analytics/conversations/details

If you need any help let me know, happy to show you some examples of how it works.

------------------------------
Lawrence Drayton
Prvidr Pty Ltd
------------------------------