Genesys Cloud - Main

Dear colleagues,

In our Organization we use Google Functions for some checks and automations. We invoke them via Data Actions. The full mechanism worked fine till the moment Google migrated to Gen 2 Cloud Run and a new Organizational policy was implemented in our Google environment. In the past we invoked the Functions unauthenticated, but now IAM authentication is mandatory. The old Functions are running, but I cannot invoke a newly created from Genesys.

I wrote already several months ago about this issue. Does anybody have any update about the issue? When will Genesys solve it?

Best regards,

Borislav