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  • 1.  Handling the disconnect initiated by user.

    Posted 04-20-2023 12:00
    No replies, thread closed.

    How can I create the event trigger on user disconnect in architect in order to distinguish between the failure event and disconnection initiated by user?
    Thanks in advance.



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    Elena Petina
    ITNAV-Pro Ltd.
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  • 2.  RE: Handling the disconnect initiated by user.

    Posted 04-24-2023 04:47
    No replies, thread closed.

    Hi Elena,

    As this community is more focused for WEM, I would post this question on the Cloud CX Community.



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    Tracy
    Genesys
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