A place to ask questions, connect with others, and stay in the know
Are you a Genesys customer or partner? Help us improve the way we communicate about changes in Genesys Cloud!The Genesys UX Research Team invites you to take this survey (and share it within your organization) so we can learn about user experiences with user interface (UI) release changes in Genesys Cloud and your preferences for learning about coming changes. The survey will take about 10 minutes to complete.
Prize & Winner Selection
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.