Hi Carl
I'm not familiar with that integration, but I recommend the following:
Open the Developer Tools before creating the integration (F12)... then reproduce the error... in the "Network" tab, you will find another tab called "Response", where you will probably see a 400 or 500 status.
Next, check the "Payload" tab; it will show exactly what the blueprint expects to receive.
I also recommend checking the "Console" tab.... there you may see errors such as "Integration type not found" or "Failed to load integration schema"... may indicate if some permission is missing or if it simply did not find, for example, the AWS sourse because it has not yet been created.
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Kaio Oliveira
GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM
PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
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Original Message:
Sent: 04-10-2026 04:43
From: Carl Hewitson
Subject: HIRS - Blueprint Integration Validation error
Hi All, I am currently setting up the HIRS integration using the blueprint https://github.com/GenesysCloudBlueprints/wfm-hris-blueprint , but am coming across a issue with the actual integration setup i am linking the blueprint flows to action Setout in the integration configuration setting
However we are getting Unknown error caught in integration validation has anyone else come across this and if so what was the cause? Thank you in advance
#Integrations
#Uncategorized
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Carl Hewitson
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