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How can I obtain information from the Development & Feedback section?

  • 1.  How can I obtain information from the Development & Feedback section?

    Posted 4 hours ago

    Hi team,

    We are using the Development & Feedback section and have already sent our first module. However, in the dashboard we can only see the number of people who have been assigned the course and those who have completed it.

    What we need to see is:

    • Which users are still pending to complete the course
    • The exam results by user

    Thank you for your support.

    Best regards


    #WEM-Quality,WFM,Gamification,etc

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    Juan Ruiz
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