Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  How do I create a list of all active users/agents from People?

    Posted 02-16-2023 18:39
    No replies, thread closed.

    I need to create a list of all active users/ agents from the People admin page. I don't see a way to export.  I found this GET /api/v2/users from my search but not sure if will show who is active or not active.


    #SystemAdministration

    ------------------------------
    Jean Lam
    Bridgecrest Acceptance Corporation
    ------------------------------


  • 2.  RE: How do I create a list of all active users/agents from People?

    Posted 02-16-2023 21:52
    No replies, thread closed.

    You can use the CLI to get this list out, eg:

    gc users list --state deleted

    This uses the /api/v2/users API so you could also do this via API Explorer/Dev Tools.

    You could also enhance this even further and put the CLI stuff into a PowerShell script to format it up a bit.



    ------------------------------
    Vaun McCarthy
    ------------------------------



Related Content