Thank you, I will send a mail
------------------------------
Thomas Valhøj
Genesys Architect Consultant
------------------------------
Original Message:
Sent: 03-14-2025 02:24
From: Kameshwaran Muniswaran
Subject: How do I get a new voucher in a renewed subscription
Hi Thomas,
I will reach out to you directly.
If you have any questions, please mail to beyond@genesys.com
Regards,
Kamesh
------------------------------
Kameshwaran Muniswaran
Beyond Support Analyst
Original Message:
Sent: 03-13-2025 04:54
From: Thomas Valhøj
Subject: How do I get a new voucher in a renewed subscription
Hi
I need to get a new voucher as the ones I retrieved last year have expired. I am currently on a new subscription so I should be able to retrieve a new voucher.
An example is the outbound certification. I cannot click enroll as I already did that more than 12 months ago. How do I get a new voucher now? Last time i retrieved it after clicking on enroll. Now I can only click on "View details" and that doesnt provide a voucher.
#Certification
------------------------------
Thomas Valhøj
Genesys Architect Consultant
------------------------------