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How do I setup a user with both a WebRTC and a Polycom phone?

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  • 1.  How do I setup a user with both a WebRTC and a Polycom phone?

    Posted 05-19-2017 17:11
    No replies, thread closed.

    Would would I have to do to make both active for the user?



  • 2.  RE: How do I setup a user with both a WebRTC and a Polycom phone?

    Posted 05-22-2017 13:13
    No replies, thread closed.

    A user can only have one phone active and associated with their login at a time. They have to switch between phones in the Client interface. If they are logged into multiple instances of a client (for example, on their desktop and in the mobile client), then switching the phone in one client affects all other instances of the client as well.