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  • 1.  How to disable Barge-In Flow level?

    Posted 02-11-2024 06:58

    Hello Everyone,

    Is there any other way to control Disable Barge-In Audio Prompt Global Level?


    #ArchitectureandDesign
    #ConnectwithaCustomer(NEW)
    #Routing(ACD/IVR)

    ------------------------------
    Regards,
    Shenbagamoorthy B
    TechLead
    Pointel Inc.,
    ------------------------------


  • 2.  RE: How to disable Barge-In Flow level?

    Posted 02-18-2024 23:01

    No default that can be set.  Good idea though: Allow default for barge-in | Genesys Cloud Ideas Portal (aha.io)



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


  • 3.  RE: How to disable Barge-In Flow level?

    Posted 02-18-2024 23:39

    Thank you so much Robert Wakesield-Carl. I have voted this idea. 



    ------------------------------
    Regards,
    Shenbagamoorthy B
    TechLead
    Pointel Inc.,
    ------------------------------

    Original Message


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