Hi Marc, indeed you would need to rely on the usage report as Robert indicated. There is no method to report on total data storage space in real time.
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Director, Product Management – Recording and Real-time Supervision, Workforce Engagement Management (WEM)
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Original Message:
Sent: 03-18-2024 07:22
From: Marc Gervais
Subject: How to get the total size of recordings
So if I understand there is no way to know how much space we are using in real time. I need to confirm to my boss that the space we are using is now lower than the last month. I can I do this?
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Marc Gervais
Gestcom
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Original Message:
Sent: 03-15-2024 23:15
From: Robert Wakefield-Carl
Subject: How to get the total size of recordings
Did you wait until the next day and did it update the storage? Also, I believe that storage is a cumulative thing like a high water mark for that month. I don't think it subtracts when you delete recordings. @Daniel Ho, is that something you can comment on?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 03-13-2024 07:46
From: Marc Gervais
Subject: How to get the total size of recordings
Yes but this is not in real time as I deleted 4 years of recordings and the number has not change. I need info in real time.
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Marc Gervais
Gestcom
Original Message:
Sent: 03-12-2024 22:38
From: Robert Wakefield-Carl
Subject: How to get the total size of recordings
Can't you see that at the bottom of our subscription page:
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com