Genesys Cloud - Main

Good day,

We are trying to implement calling rules for our outbound agentless campaigns. 

We are attempting to implement calling rules where we retry phone number 1 from our contact list and if response is busy, then try phone number 2 after two attempts at phone number 1.  We do not see this under "attempt controls" under List Management.  Would anyone know how we can implement this feature?  

Thanks!

#Outbound

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Steve Misito
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you can add rule management , 
update contact column and choose column name that you prepare for it , then choose Increament in update option

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Husein Nasution
PT Halik Selindo Alpha
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