Genesys Cloud - Main

Hello,

I want to read AttributeExtensions KVP using IRD strategy, is there any way/steps please let me know.
#Routing(ACD/IVR)

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Lakshmanakumar Krishnasamy
Infosys Ltd
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Hi Lakshmanakumar

You'll want to put this over on the Genesys Engage forum (this is for Cloud), but I believe from memory the function you'll want in IRD is ExtensionData

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Vaun McCarthy
NTT New Zealand Limited
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Thanks so much

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Lakshmanakumar Krishnasamy
Infosys Ltd
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Original Message:
Sent: 06-03-2021 05:15
From: Vaun McCarthy
Subject: how to read AttributeExtensions KVP via IRD

Hi Lakshmanakumar

You'll want to put this over on the Genesys Engage forum (this is for Cloud), but I believe from memory the function you'll want in IRD is ExtensionData

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Vaun McCarthy
NTT New Zealand Limited
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