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  • 1.  How to Translate Alcatel 4 digit incoming E. 164?

    Posted 07-17-2018 10:02
    No replies, thread closed.
    Hello Community,

    I have been told by our Alcatel team that incoming calls on the Acatel are routed to a 4 digit number '2000' and PureCloud should be able to receive it. Whereas pertinent DID in PureCloud is configured in E. 164 format e.g. +971 4 256 5038.

    I have tried adding a new number plan with different options of using the Number List, digits but call doesn't seem to land.

    Any help translating this 4 digit number to E. 164?


    ------------------------------
    Cheers,
    Sajid Abbas Malek
    Al-Futtaim Technologies -
    ------------------------------


  • 2.  RE: How to Translate Alcatel 4 digit incoming E. 164?

    Posted 07-30-2018 08:13
    No replies, thread closed.
    Hello,

    I have the same issue with a GW Cisco sending calls on 4 digits. As a workaround I implemented a translation on the Cisco GW to translate my 4 digits in E.164, I suppose it could also be done on your Alcatel.
    If someone has a definitive solution to implement this in PureCloud let us know !

    Regards
    Original Message


  • 3.  RE: How to Translate Alcatel 4 digit incoming E. 164?

    Posted 08-07-2018 10:24
    No replies, thread closed.
    Yes, Alcatel guys fixed it somehow.

    ------------------------------
    Cheers,
    Sajid Abbas Malek
    Al-Futtaim Technologies -
    ------------------------------

    Original Message


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