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  • 1.  Ideas Lab Status Help

    Posted 03-15-2023 08:53
    No replies, thread closed.

    Hi there,

    Just looking for some guidance so I can explain to my leadership team. 

    Is there somewhere in the Ideas Lab that kind of explains each idea status? 

    I would rather get the answer directly for my leadership team versus assuming =P 

    Most are pretty self explanatory, so this is specifically for the following statuses:

    Community Review - is this waiting for more votes before PM review?

    Accepted - does this mean it'll be implemented within the same year? 

    Not Currently Planned - is this similar to will not implement?

    Thank you for your help! =)


    #Unsure/Other

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    Jacqueline Turner
    New York Central Mutual Fire Insurance Co-
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  • 2.  RE: Ideas Lab Status Help

    Posted 03-16-2023 09:49
    No replies, thread closed.

    Hey Jacqueline, thanks for the question. This topic was covered on an older episode of the Q&A Show (linked below, status definitions start around the 16 minute mark), but we may revisit the topic soon. If you have any questions about the ideas lab that you need some answers to, don't hesitate to let me know.

    https://www.youtube.com/watch?v=k8ao2REKkco&t=886s



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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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