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• If we call a customer and leave a message in the morning and they call back later that afternoon, how will we know to remove them from the list that is ran later in the afternoon?

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  • 1.  • If we call a customer and leave a message in the morning and they call back later that afternoon, how will we know to remove them from the list that is ran later in the afternoon?

    Posted 11-01-2024 15:49
    No replies, thread closed.
    • If we call a customer and leave a message in the morning and they call back later that afternoon, how will we know to remove them from the list that is ran later in the afternoon?


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    S. Murali Krishna
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  • 2.  RE: • If we call a customer and leave a message in the morning and they call back later that afternoon, how will we know to remove them from the list that is ran later in the afternoon?
    Best Answer

    Posted 11-01-2024 15:54
    No replies, thread closed.

    Hi there! I moved this thread to the Genesys Cloud Main Community- as that's the best community for this question. 



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    Nicole Milliken
    Senior Online Community Video Specialist
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  • 3.  RE: • If we call a customer and leave a message in the morning and they call back later that afternoon, how will we know to remove them from the list that is ran later in the afternoon?

    Posted 11-15-2024 10:44
    No replies, thread closed.

    Hi S. Murali Krishna

    Did you work this out or are you still looking for support on this?



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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