It should be DetectLanguage("Message.Message.body.","auto") == "es" with a small "b", dunno if that matters.
Otherwise you might wanna enable Execution history on the flow so you can see the variable values and what happens in each step.
------------------------------
Jan Heinonen
Contact Center Specialist
GlobalConnect AB
------------------------------
Original Message:
Sent: 08-13-2025 09:59
From: Michael Harris
Subject: Inbound Message Language Detection
I'm using a switch with have two cases:
Case 1 (English): DetectLanguage("Message.Message.Body.","auto") == "en"
Case 2 (Spanish): DetectLanguage("Message.Message.Body.","auto") == "es"
Does this look right? I'm not getting any response when responding with english or spanish.
------------------------------
Michael Harris
Operations Business Analyst
Original Message:
Sent: 08-13-2025 09:04
From: Jan Heinonen
Subject: Inbound Message Language Detection
Hello,
You don't need to specify what language you want to identify, instead it will return the language it identifies.
The last input is what you want it to return if it doesn't find a language.
------------------------------
Jan Heinonen
Contact Center Specialist
GlobalConnect AB
Original Message:
Sent: 08-12-2025 13:19
From: Michael Harris
Subject: Inbound Message Language Detection
Currently, I'm running a few different SMS digital campaigns in Spanish and English and I created a flow to handle responses when someone replies with anything besides the unsubscribe terms (STOP, STOPALL, UNSUBSCRIBE, etc.) but I need to detect which language the inbound message is in to send the correct language response.
How can I detect the language of the inbound message?
I've attempted to use (DetectLanguage("Message.Message.Body.", "es-us")) for spanish detection and (DetectLanguage("Message.Message.Body.", "en-us")) for english but my automated responses do not send.
Any suggestions?
#Architect
------------------------------
Michael Harris
Operations Business Analyst
------------------------------