Genesys Cloud - Main

Hello community, my question is about filtering within interactions. Within the filter option it provides a selection for "show only interactions with scored evaluations" In our current thinking, we are looking to use this search for "roster type work". If there was a selectable option of "show only interactions without scored evaluations"?  Any others think this could be a useful

filter option within the platform?

#QualityManagement

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Steven Casper
W.W. Grainger, Inc.
steven.casper@grainger.com
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Hello Steven and welcome to the GC Community!

This would be a great enhancement request as well. You can submit that here. If the idea gets enough community votes on it catches the eyes of our PMs. 

So make the enhancement request come back here and post the idea URL and the community can go in and vote. 

Cheers, 

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Cameron
Online Community Manager/Moderator
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WEQUAL-I-354 has been created, please share

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Steven Casper
W.W. Grainger, Inc.
steven.casper@grainger.com
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Voted!

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Cameron
Online Community Manager/Moderator
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Original Message:
Sent: 12-11-2024 08:35
From: Steven Casper
Subject: Interaction filtering option for evaluated selection

WEQUAL-I-354 has been created, please share

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Steven Casper
W.W. Grainger, Inc.
steven.casper@grainger.com
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