Hello All,
I have a client that is interested to know, is it possible to see how many interactions 1 person has downloaded from Genesys. I cannot locate anywhere in Genesys where it will display where 1 person has downloaded a number of interactions. I am sure that there maybe no way of finding this out, but I wanted to put this question in the community to see if it was possible. Thank you for any assistance.
#Telephony------------------------------
Kelly Quarles
Firstgroup America, Inc.
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