Tort | 2018-06-08 20:01:37 UTC | #1
Hey everyone!
I'm trying to restrict access from the Interactions menu in PureCloud from Supervisors
So far, I've been successful in restricting the menu and allowing access to the Supervisor if they have the full URL with the interaction ID at the end.
However, I am not able to provide access to the Skills Performance menu without then activating the Interactions menu.
Here is what it looks like in practice:
https://imgur.com/a/7g23LdQ
To clarify, the way the Interaction menu is currently working is what's intended. I'd just like a way to activate the Skill Performance menu without allowing access to the totality of the Interactions menu.
If anyone has found a solution to this, I'd be extremely grateful.
Thanks in advance.
tim.smith | 2018-06-11 16:38:04 UTC | #2
Since this isn't an API/development related question, it would be better suited for the PureCloud Community Forum.
system | 2018-07-12 16:44:18 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 2979