Genesys Cloud - Main

In this episode of the Genesys Cloud Q&A Show, we sit down with Anthony Romero and Sanoj George and they demo Apple Messages for Business. They'll be walking through the various features of Apple Messages and how it fits into the bigger picture of the ...

メニュー > アカウント > 組織設定 > "設定"のタブ > 「セキュリティとコンプライアンス」の配下に「チャット メッセージ編集ウィンドウ秒数」の項目が表示されておらず、チャットメッセージ編集時間の制限を設定ができない状況です。 管理者ユーザーにはデフォルトの役割「admin」「Master admin」を付与していますが、 「チャット メッセージ編集ウィンドウ秒数」の項目が出てきません。 他の管理者ユーザーでも同様に 「チャット メッセージ編集ウィンドウ秒数」の項目が表示されないのですが、 ...

Hi Jason - I am getting the case number from our support tech...stand by. ------------------------------ WendySachen Sr. System Administrator ------------------------------

Hello Richard, Are you sure that you have all of the prerequisites? The instructions for creating a checklist are a bit different in the Resource Center. I have a link to that article here . ------------------------------ Jason Kleitz Online Community ...

Hello Fathima, I'm not sure why this would not be working but you may want to reach out to Product Support to check what is not working in the configuration. ------------------------------ Jason Kleitz Online Community Manager/Moderator --------- ...

Hello Eystein, While I can't comment on personal experience, what you have suggested does sound fairly feasible to ensure that voice and chat will always have the highest priority. Hopefully someone from the community can chime in with their own ...