Workforce Engagement Management

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  • 1.  Introducing AI Insights

    Posted 28 days ago
      |   view attached

    Supervisor Copilot now gives you more insights with AI Insights enhancing AI summaries. AI Insights provides instant, data-driven insight of customer satisfaction or dissatisfaction and reasoning to help supervisors quickly understand how customers felt during the conversation and why. This gives supervisors increased accuracy by pinpointing key insights for improvement while reducing manual efforts in reviews  


    #SpeechandTextAnalytics
    #Other/NotSure

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    Lindsey Ray Bonanni
    Director, Product Marketing
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