Hello Community!
The Genesys UX Research Team will be running a couple of User Experience (UX) studies to better understand your daily work while on the platform. They are looking to speak with
people who do any or all of the tasks below. This will be a session done remotely via Zoom. Successful participation in the study scores you either
$100 USD or
5,000 GCAP Points!
- Manage contact center operations and/or are people managers
- Plan, staff, and/or schedule the contact center workforce
- Decide on the contact center strategy
Complete the form found in the below URL to express your interest in participating. The last day of the study will be on
December 16, 2022.
https://app.smartsheet.com/b/form/b0b0843fa7194654aeafdde4e87a4758If you are selected to participate, the UX Research Team will reach out to you and send you more details about the study and set the time for your session via email.
All the details in a gist:
- Duration: December 1 to 16, 2022
- Type of study: Video Chat with one of our researchers
- Length: 1 hour
- Location: Remote - via Zoom
- Reward: $100 USD or 5,000 GCAP Points, 1-2 weeks after participation
If you have any questions or clarifications, feel free to post a reply here or send out an email to the team via
SponsorUserProgram@genesys.com#RewardsandRecognition------------------------------
Nico Feliciano
Genesys - Employees
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