Genesys Cloud CX

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  • 1.  Invitation to Participate | Hybrid Card Sort Activity

    GENESYS
    Posted 10-25-2022 16:55

    Help us understand how you think about common Genesys Cloud words and phrases! Take a card sorting activity and receive a $25 e-gift card for your time. 

     

    ABOUT THE STUDY: limited spots available!

    • Date: Anytime between now and Tuesday, November 1st
    • Type of study: Unmoderated card sorting
    • Length: about 10 to 15 minutes
    • Location: Remote – via Zoom and usertesting
    • Who can do the activity: any Genesys customer or partner across roles in the contact center similar to administrator, contact center manager, IT manager or director, key decision maker, etc.
    • Your reward: $25USD e-gift card, 1-2 weeks after participation.

     

    NEXT STEPS:


    #Unsure/Other

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    Heather Roth
    Genesys - Employees
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  • 2.  RE: Invitation to Participate | Hybrid Card Sort Activity

    Posted 30 days ago
    Community, this is a fun little exercise and a great way to help the product with consistency, message, and ease of use.  Sign up with Heather - only takes a few minutes and who doesn't need $25?

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Invitation to Participate | Hybrid Card Sort Activity

    GENESYS
    Posted 30 days ago
    Hi Robert - thank you for participating! Glad it was fun :)

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    Heather Roth
    Genesys - Employees
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  • 4.  RE: Invitation to Participate | Hybrid Card Sort Activity

    NEW MEMBER
    Posted 30 days ago
    Fun exercise, easy to navigate!  Thanks @Heather Roth!​

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    Regena Johnson
    Synapse Health, LLC
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  • 5.  RE: Invitation to Participate | Hybrid Card Sort Activity

    GENESYS
    Posted 30 days ago
    Hi Regena - thank you for participating! Glad it was easy to navigate.

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    Heather Roth
    Genesys - Employees
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  • 6.  RE: Invitation to Participate | Hybrid Card Sort Activity

    Posted 29 days ago
    Nice to be asked - not difficult at all.

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    Paul Simpson
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  • 7.  RE: Invitation to Participate | Hybrid Card Sort Activity

    GENESYS
    Posted 29 days ago
    Hi Paul - Thank you for completing the activity! Your feedback is greatly appreciated.

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    Heather Roth
    Genesys - Employees
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  • 8.  RE: Invitation to Participate | Hybrid Card Sort Activity

    GENESYS
    Posted 25 days ago
    Hello Community! This activity is still open! There are a few more spots available we need to fill. If you have any questions please reach out. It takes 10 minutes of your time :)

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    Heather Roth
    Genesys - Employees
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