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  • 1.  Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    Posted 06-07-2024 01:14

    For the real time alert 

    for today, we can get the system to 

    1. send email
    2. send sms
    3. in-app gc notification

    anybody know can the system put a real SOUND alart ? like keeping beeping / sound if the alert has been trigger ?


    #Reporting/Analytics

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    AlexGoh
    Intel Corporation
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  • 2.  RE: Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    Posted 06-10-2024 08:54

    No, I do not know of a solution for that.



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    Nathan Smith
    WTI Holdings LLC
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  • 3.  RE: Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?
    Best Answer

    Top 25 Contributor
    Posted 06-11-2024 09:31

    Do you have the Pop-Up notifications tuned on?  I started getting a sound and an additional Google notification when I turned this on.



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    Gina Palmer
    Manager, Workforce Management
    Papa, Inc.
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  • 4.  RE: Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    GENESYS
    Posted 07-08-2024 08:08

    Hey Alex,

     

    To add to Gina's point, if you are using the desktop app you can choose the "Sound to Play" option and select a different/custom sound for notifications: Change Windows desktop app preferences 

    Desktop App Notifications Preferences
    It is worth noting though, that if you choose a long notification sound, you cant dismiss the notification sound and it will play the full duration. 


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    Samuel Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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