Genesys Cloud - Main

 View Only


Discussion Thread View
  • 1.  Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    Posted 15 days ago

    For the real time alert 

    for today, we can get the system to 

    1. send email
    2. send sms
    3. in-app gc notification

    anybody know can the system put a real SOUND alart ? like keeping beeping / sound if the alert has been trigger ?


    #Reporting/Analytics

    ------------------------------
    AlexGoh
    Intel Corporation
    ------------------------------


  • 2.  RE: Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    Posted 12 days ago

    No, I do not know of a solution for that.



    ------------------------------
    Nathan Smith
    WTI Holdings LLC
    ------------------------------



  • 3.  RE: Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?

    Posted 11 days ago

    Do you have the Pop-Up notifications tuned on?  I started getting a sound and an additional Google notification when I turned this on.



    ------------------------------
    Gina Palmer
    Manager, Workforce Management
    Papa, Inc.
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources