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  • 1.  Is there a report to show who deactivated/activated a agent?

    Posted 05-31-2024 11:50
    Edited by Jason Kleitz 07-02-2024 15:31
    No replies, thread closed.

    The Audit Viewer has some information but I wanted to know if there's a way to see who deactivated/activated a agent off a queue, thx!


    #PlatformAdministration
    #Unsure/Other

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    Qan T
    Vibrant Emotional Health
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  • 2.  RE: Is there a report to show who deactivated/activated a agent?
    Best Answer

    Posted 06-05-2024 14:07
    No replies, thread closed.

    Hi @Jean Lam, 

    Your question received an answer on the newest episode of the Genesys Cloud Q&A Show. Check the chapter markers to jump to your question. We hope this helps!



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    Nicole Milliken
    Genesys - Employees
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