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  • 1.  Is there a way to assign a WebRTC phone a DID number?

    Posted 11-19-2021 19:18
    No replies, thread closed.
    I searched the Help section and looked through my WebRTC phone settings but can't find a way to assign a DID to my WebRTC phone.  Is this possible if so please direct me to the correct configurations, thx.
    #SystemAdministration
    #Telephony

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    Jean Lam
    Bridgecrest Acceptance Corporation
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  • 2.  RE: Is there a way to assign a WebRTC phone a DID number?

    Posted 11-20-2021 14:10
    No replies, thread closed.
    Hi Jean

    This would be set against the person, not the phone for WebRTC.


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    Vaun McCarthy
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    Original Message


  • 3.  RE: Is there a way to assign a WebRTC phone a DID number?

    Posted 11-22-2021 15:20
    No replies, thread closed.
    As Vaun said, WebRTC phones are associated with specific users (as opposed to other station types, which are associated with specific hardware.)

    Since the WebRTC "phone" doesn't really exist unless the user is logged in, there is not benefit to giving it a DID. Just give it to the user.

    HTH


  • 4.  RE: Is there a way to assign a WebRTC phone a DID number?

    Posted 11-22-2021 16:26
    No replies, thread closed.
    thank you for the reply.  If a DID is assigned to a user, what will happen if a phone call lands to that DID but there is no WebRTC or desk phone assigned to the profile. Will it go straight to voicemail?

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    Jean Lam
    Individual Only Contact Account
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    Original Message


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