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Is there any recommended order to do the Genesys Cloud Training

  • 1.  Is there any recommended order to do the Genesys Cloud Training

    Posted 2 hours ago
    Edited by Raja Sridhar Nagella 2 hours ago

    Is there any recommended order to do the Genesys Cloud Training? I have the 12 months subscription for the GC role-specific so thinking if anyone specify the order and also how to combine work email and personal mail means sync between 2 email ids? that helps login 2 ids with that one account.


    #Training

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    Raja Sridhar Nagella
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  • 2.  RE: Is there any recommended order to do the Genesys Cloud Training

    Posted 2 hours ago

    Hello, Raja! 

    For me, the good start is the Genesys Cloud Professional and Genesys Cloud Developer with those trainings:

    Genesys Cloud: Implementation

    Genesys Cloud: Contact Center Administration

    Genesys Cloud: Reporting and Analytics

    Genesys Cloud: APIs

    It will give you a solid base to start.

    About email, I think it's not possible to have two emails bound to the same account. 



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    Arthur Pereira Reinoldes
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    Original Message


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