Genesys Cloud - Main

Hi All,
I have a case to port TFS numbers from the current provider to Genesys Cloud for the following countries: Mexico, Costa Rica, Argentina, Brazil, Chile, and Colombia.
DID and TFN numbers will be migrated to PureIP (US). However, I do not have experience with TFNs and need guidance on where to port these numbers, as PureIP does not support TFNs.

Robert

#Telephony

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Robert Klusek
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Hello Robert,

You will want to reach out to the Genesys Cloud Voice support team for LATAM (genesyscloudvoice-latam@genesys.com). They should be able to help you with this.