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  • 1.  Keep up to date with new upcoming changes

    Posted 21 days ago

    I have been finding out about the upcoming changes to the UI a little too late to really get involved before hand. I regularly review the BETA program, regularly review the Community forum and have signed up to Release Notes, which are reviewed every week, but still, things fall through the cracks. It got me wondering how others keep on top of this and see these announcements quickly. How do you do it? 



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    Martin Boyle
    x
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  • 2.  RE: Keep up to date with new upcoming changes

    Posted 21 days ago

    That is an existing challenge. Someone has created an idea to provide at least the effective date on the announcement page and hopefully it can turn into a central place for all things related to new features. Please feel free to vote it in the meantime. 



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    Darshan
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  • 3.  RE: Keep up to date with new upcoming changes

    Posted 20 days ago
    In my case, I rely a lot on the community and I also keep an eye on the Ideas portal roadmap, since it shows the planned dates for certain releases.
     
    Also, the Resource Center has an announcements section and a "Features coming soon" area.


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    Elisson Fernandes
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  • 4.  RE: Keep up to date with new upcoming changes

    Posted 20 days ago
    Edited by Phaneendra Avatapalli 20 days ago

    Hi Martin, 
    Few more resource which might help

    Hope this helps.



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    Phaneendra
    Technical Solutions Consultant
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