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  • 1.  List Picker to Open Messaging Api

    Posted 2 days ago

    The list picker functionality for the open messaging API does not appear for me to enable it as described in the documentation of the new feature. Can you help us with this configuration if we need to enable something else or where the error?, because it does not work for us, thank you.

    Docs. Work with list pickers in bot conversations View summary - Genesys Cloud Resource Center

    Configuration profile in Genesys Cloud


    #WebMessaging

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    Omar Sinisterra
    NA
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  • 2.  RE: List Picker to Open Messaging Api

    Posted 10 hours ago

    Hi Omar,

    I'd like to clarify that List Picker is currently available only for Apple Messages for Business (AMB) and WhatsApp. It is not currently supported for Open Messaging, and there are no plans to add support in the near future

    I apologize for any confusion. The Resource Center has been updated to reflect this correctly.



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    Mikael Cohen
    Product Manager, Digital, Genesys Cloud
    Genesys - Employees
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    Original Message


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