Genesys Cloud - Main

 View Only

Sign Up

  • 1.  ListPicker change button label "Get Started"

    Posted 21 days ago

    Hey all,

    Does anybody know if it's possible to change the button text "Get Started" when presenting a new list picker?

    Kind regards,

    Gary


    #ArchitectandDesign
    #ConversationalAI(Bots,VirtualAgent,etc.)
    #DigitalChannels

    ------------------------------
    Gary Waddell
    Professional Services Consultant
    United Kingdom
    ------------------------------


  • 2.  RE: ListPicker change button label "Get Started"

    Posted 20 days ago

    Good question.  I could find no way to change this.  @Sanoj George or @Adam Gyebnar, you two have any information about this?



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: ListPicker change button label "Get Started"
    Best Answer

    Posted 18 days ago

    Hi! No, it is not meant to be a customizable text. It is hardcoded within Messenger supporting all languages.



    ------------------------------
    Adam Gyebnar
    Product Manager
    ------------------------------



  • 4.  RE: ListPicker change button label "Get Started"

    Posted 18 days ago

    Thanks for confirming Adam, saves me some time digging around for something that isn't possible.

    Do you know if it's an idea/enhancement for the future? Seems a bit restrictive. Other digital menus such as quick reply & carousel you can customise titles, labels etc.



    ------------------------------
    Gary Waddell
    Professional Services Consultant
    United Kingdom
    ------------------------------