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  • 1.  Locating Webinar Upload

    Posted 4 hours ago

    Hello!

    I'm new to the community and attended the Genesys Cloud Analytics for Beginners on June 25. They mentioned the video would be uploaded to the community after a few days.

    Any insights as to where that will be located? Where I could find that? Theres a segment I want to rewatch.

    Thank you!!


    #Reporting/Analytics

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    Megan Johnson
    Operations Analyst
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  • 2.  RE: Locating Webinar Upload
    Best Answer

    Posted 4 hours ago

    Hello Megan, 

    Here you go. Genesys Cloud Analytics for Beginners. Generally things like this are located in the Cert and training community. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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  • 3.  RE: Locating Webinar Upload

    Posted 3 hours ago

    Good question, Megan, and thanks, Cameron, for linking to my earlier post!

    About a week after the live webinar is held, the Education team makes the recording available for free for 7 days so that anyone who missed it in real time can watch. After the complimentary one-week period, the webinar recording continues to be available for those with the paid-for Genesys Cloud Learning Subscription

    However, for this particular Analytics for Beginners webinar, we've decided to keep this introductory recording available as part of Education's free-to-explore Core subscription. It'll continue to remain available to you and anyone with an Education log-in as a great introduction to Genesys Cloud Analytics.

    If you want to go deeper from there, the Genesys Cloud Learning Subscription offers access to the entire catalog of Education content, including other fantastic Reporting and Analytics-focused coursework. 



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    Lindsay Scarpaci
    Product Manager, Genesys Education
    Genesys - Employees
    lindsay.scarpaci@genesys.com
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