Genesys Cloud - Main

Hi,

I'm looking for the specific Api method where I can get the Login Logout report of the Agents. I'm sure 

I will appreciate the help

Regards
#Integrations
#Reporting/Analytics

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Luis Vasquez
REVOLUTION TECHNOLOGIES REVTEC, S.A.
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Hi Luis,

You can't find in API anything related to login/logout but you can do own calculation based on status "OFFLINE" and  User Status Detail query /api/v2/analytics/users/aggregates/query
Also you can try to use standard reporting https://help.mypurecloud.com/articles/agent-login-logout-details-report/

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Taras Buha
taras@noralogix.com
www.noralogix.com
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