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Max chat recordings for conversations

  • 1.  Max chat recordings for conversations

    Posted 06-05-2025 18:25

    Daigo | 2023-03-03 04:52:29 UTC | #1

    Is it possible for conversations to have more than one recording with media: "message"? I am using the recording API api/v2/conversations/{conversationId}/recordings to receive a list of recordings.This answer assumes that we can only get at most one but I couldn't find any answers or documentation.


    jacobshaw | 2023-03-03 17:27:48 UTC | #2

    Hi @Daigo It's possible to have multiple recordings for a single conversation. I would not assume that a conversation only has one recording.


    Daigo | 2023-03-05 13:44:38 UTC | #3

    I understand a conversation may have more than one recording but could it have more than one recording with media type "message"?


    jacobshaw | 2023-03-06 14:54:38 UTC | #4

    I'm not aware of a special case for the message media type, so I would advise being "better safe than sorry" unless another forum member knows this to be the case.


    Daigo | 2023-03-06 23:51:06 UTC | #5

    Thanks @jacobshaw!


    system | 2023-04-06 23:51:47 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18697