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  • 1.  Max flow excecution history

    Posted 09-05-2024 12:23
    No replies, thread closed.
    Hi everyone,
    I have a question, when using flow execution history the documentation mentions a maximum of 200 executions, how could I reset to store new 200 executions?
     
    https://help.mypurecloud.com/articles/historical-execution-data-overview/

    #ArchitectureandDesign

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    Patricio Tapia
    Crossnet S.A.
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  • 2.  RE: Max flow excecution history
    Best Answer

    Posted 09-05-2024 12:34
    No replies, thread closed.

    You can't reset it and you don't actually need to.
    Genesys Cloud supports returning a maximum of 200 execution data instances per query.

    Once you're past 200 for a particular flow, query by conversation id instead of flow id.



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    Melissa Bailey
    Genesys - Employees
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