bmoya | 2024-03-07 13:39:03 UTC | #1
Hi,
Dear, We request that you help us by clarifying the clear meaning of each of the following parameters when we perform the query to the API mentioned in the subject of the case. "releaseDate": "2024-02-19T12:55:27.216Z", "assignedDate": "2024-02-19T12:24:34.219Z", "changedDate": "2024-02-19T12:55:27.526Z" , "dateAssigneeChanged": "2024-02-19T12:24:34.219Z".
When validating the information in api explorer it is very general and we need the concise meaning of this data. For example: releaseDate(string) Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z.assignedDate(string) Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z.changedDate(string) Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z.
This does not tell us much, only that it is a date represented in ISO-8601, we want to clarify this to treat the data accurately and not based on assumptions. We are looking forward to your comments.
Eos_Rios | 2024-03-07 14:55:29 UTC | #2
There is no alternative data dictionary, unfortunately. The Developer tools often only document the API behavior, not the actual objects the APIs return, which can be frustrating.
You're expected to go read the general documentation of the feature to infer the meaning of fields they felt were clear enough from the name or otherwise left undocumented.
https://help.mypurecloud.com/articles/about-quality-management/ https://help.mypurecloud.com/articles/view-released-evaluations/ https://help.mypurecloud.com/articles/assign-an-evaluation-to-an-assignee/
If you review how the Quality Management system works the meanings are clear enough for these particular fields.
system | 2024-04-06 14:52:36 UTC | #3
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