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  • 1.  Messenger Cookie Policy

    Posted 09-19-2024 02:38
    No replies, thread closed.

    Hello,

    We want to implement Genesys Messenger and are looking for the cookie policy. Is there a documentation that tells us which cookies are set by Genesys Messenger deployments? We need to communicate this in our privacy policy for legal reasons.

    Thank you and best regards


    #DigitalChannels
    #SystemAdministration
    #Unsure/Other

    ------------------------------
    Dirk Krampe
    Sixt SE
    ------------------------------


  • 2.  RE: Messenger Cookie Policy
    Best Answer

    Posted 09-19-2024 04:03
    No replies, thread closed.

    Hello Dirk,

    You can find information about that on Developer Center

    https://developer.genesys.cloud/commdigital/digital/webmessaging/messengersdk/localStorage



    ------------------------------
    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
    ------------------------------

    Original Message


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