Genesys Cloud - Main

Team - raising this for visibility, we are planning to rollout a new UX improvement around re-connection handling, so that end-user can react upon connection failure and automatic reconnection attempts. We want to avoid showing the older `Reconnecting` label which was getting stuck in some edge cases, blocking the overall experience. 

Newer experience

Older experience

#DigitalChannels

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Angelo Cicchitto
Genesys - Employees
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Hey Angelo,

This sounds like a great improvement. Thank you for letting the Community know!