Genesys Cloud - Developer Community!

This platform apparently ate my original post body.

I'm sseking detail on each notification topic that provides more precision info.

When the event fires.  Like, for "customer.end" we assuming this is when they disconnect.  user.end could be disconnect, when they save the wrap code and end the conversation, or something else.

#Triggers

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Paul McGurn
Senior Manager, Telecom & DevOps
Persistent Systems
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Hi Paul,
I will forward your request to the appropriate team.

It might also help to post an idea to https://genesyscloud.ideas.aha.io/ in order to describe exactly what you are hoping for and show how much interest there is in the community.  

Also, there is this page that does give a bit better description of some of the topics: https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/analytics-detail-events