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  • 1.  Multiple Script pop up in one call flow

    Posted 02-02-2022 08:00
    No replies, thread closed.
    Hello,

    has anyone tried using multiple script pop up for one call flow? 
    At present we have one script pop up which opens ServiceNow tab and we like to have one more pop up for blind transfer the call for post call survey. Any help is appreciated.
    #ArchitectureandDesign

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    Mayur
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  • 2.  RE: Multiple Script pop up in one call flow

    Posted 02-03-2022 01:01
    No replies, thread closed.

    Try this:  On your start page, initiate a custom action that does the initial screen pop and then the secondary pop.   If that is not what you were looking for, let us know.  





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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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