A new recorded Webinar called Genesys Cloud WFM and HRIS Integration is now available on the Beyond Catalog, for any Beyond subscription holders.This webinar recording introduces how Workforce Management Supervisors and Agents can use HRIS integration to manage Time-Off and provides a recorded demonstration.
The following topics are covered in this webinar recording:
- Time-Off Management features in Genesys Cloud WFM
- HRIS Integration Overview in Workforce Management
- WFM Administrator Actions using HRIS like Time-Off Plan configuration
- The Agent Experience using HRIS like Time-Off Requests
Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Beyond Web site for details.
If you're not currently a Beyond subscription holder but would like to learn more about the HRIS Integration, the following articles are available to you.
Resource Center:
Workforce management and HR system integration for time-off overview
Work with time-off requests
WFM HRIS blueprint
Genesys Community Posts:
Time-Off request and HRIS integration
HRIS Integration for Time-off Balances
#GenesysCloud
#Training
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Melissa Talamonti-Clark
Product Manager, Genesys Beyond
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