Knowledge Fabric
We are excited to offer free access to our recorded webinar on Getting Started with Knowledge Fabric! The webinar will be available for free through Friday, May 1st, 2026 to anyone with an Education account.
No account? No problem! You can sign up for free. But hurry, because after May 1st, the webinar will move into our regular paid subscription catalog.
Webinar Overview
This webinar provides an overview of Genesys Cloud's Knowledge Fabric and its role in powering smarter, AI-driven customer experiences. It explores how connecting and contextualizing knowledge from multiple sources enables more accurate and dynamic responses.
The session also walks through configuring and integrating Knowledge Fabric with virtual agents and agent copilots, highlighting how it enhances both customer interactions and agent efficiency.
Get started today!
Here's how:
- Watch the webinar while it's free
- Share with your network
- Ask your questions in the Community
- Read more in the Resource Center
#Training------------------------------
Ronan Conneely
Genesys Education Product Manager
------------------------------