Jacou | 2019-04-26 19:11:26 UTC | #1
Hello,
I am trying to get a list of surveys for a given interval. The objective being to list all the surveys and their results for a given user (i.e. the user was part of the conversation linked to the survey).
I am looking for something similar to: /api/v2/quality/evaluations/query where I can get all the evaluations related to an agent. I understand that evaluations are linked to agent and surveys are linked to conversationID.
What would be the "cheapest" (in terms of calls) way to retrieve the list of surveys? If I can get a list of survey, I assume that from there I can use the conversationID to figure back the participants.
thanks
tim.smith | 2019-04-29 13:49:09 UTC | #2
Surveys are included in the conversation details results with each conversation. POST /api/v2/analytics/conversations/details/query
system | 2019-05-30 13:49:09 UTC | #3
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